Roshan Dsouza
2 min readJan 13, 2023

WHAT DO YOU THINK?

Will ChatGPT Take Away Jobs?

I asked the beast itself!

Pic by Author (Clearly, ChatGPT would’ve done a better job!)

Hey ChatGPT, I hear you are here to take away our jobs?

Chat GPT bot: ChatGPT, a new artificial intelligence technology, has been gaining attention for its potential to automate customer service, but it should not be seen as a replacement for human jobs. Although ChatGPT can assist in answering customer inquiries and provide customer service, it cannot replace the human touch that customer service agents bring to their job. For example, ChatGPT is not able to pick up on the subtleties of customer questions and concerns that require a human touch. It cannot understand the customer’s emotions or sense of urgency. It cannot provide meaningful advice or provide the customer with creative solutions to their problems. In addition, ChatGPT cannot provide the same level of personalized service that a human can. While it can provide automated responses to customer inquiries, it cannot provide a personalized response that is tailored to the customer’s individual needs. Finally, ChatGPT cannot build relationships with customers. Human customer service agents are able to build strong relationships with customers, which is essential for customer retention. This is something that ChatGPT cannot do, as it does not have the capacity to build relationships or show empathy. In conclusion, ChatGPT is an innovative technology that can provide assistance to customer service agents, but it should not be seen as a replacement for human jobs. While ChatGPT can provide some level of automated customer service, it is not capable of providing the same level of personalized service and relationship building that a human customer service agent can.

So there you have it from the AI Horse’s mouth. Of course it is only repeating what it has learnt. From what we have taught it!!

Roshan Dsouza

Father, Husband, Story teller at heart. I write about my people experiences. Mostly Funny, Sometimes serious but Always positive.